10 Questions to Ask When Hiring a Digital Marketing Agency

When growing a business, it makes sense to hire a digital marketing agency. Not all agencies are created the same, and the following questions should be considered before making a commitment.


What is the System?

This process can vary between agencies but should include a powerful combination of organization, design principle, development, drive, analytics, and refinement.


What is the Plan?

The agency should understand the needs of a specific market and be able to create a strategy to meet the demands of that industry.


How Does the Agency Communicate?

The right digital marketing agency will provide facts regarding the sales figures and growth of a business. It will also follow through and help a company to attract more customers.


Does the Agency Have References?

An agency should prove its worth through the positive testimony of other clients. Past success is a strong predictor of future success.  It is also helpful to search for online reviews and talk to clients in person.


What is the Fee Structure?

Using a digital marketing agency will have an effect on the bottom line. Some fee structures start from a base amount that will change as a business grows, while others have set recurring fees. Every possible scenario should be considered to avoid surprise charges at a later time.


Is There a Policy on Rush Orders?

This can be the most important selling point. Policies regarding last-minute or emergency changes and revisions could result in hefty fees.


How Can the Agency Help a Company Achieve Its Goals?

Hiring a digital marketing agency is an investment to grow a business. If the agency cannot provide a clear plan that targets the intended demographic, it is best to look at other options.


What are the Benefits for a Business?

The services an agency offers should include social media management, content marketing, and website development with maintenance. It should be clear on how many working hours will be provided each month and what data the account manager will be reporting on.


What Will the Agency Do to Learn About a Business?

Any agency that is serious about a business will do research to learn about the industry and its customers in order to create a custom plan for growth. It should then provide a detailed analysis of how it will proceed.


What Will the Agency Do Differently?

A new marketing strategy is a large commitment. After being briefed on the current approach, the agency should explain how things will be done differently and emphasize the most important changes. It should also present ideas on a new overall direction for the business.


Identifying the unique needs of a digital marketing strategy and asking the questions outlined above will lead a business to the right agency and the best results.